Appointments: Please arrive
10-15 minutes prior to your scheduled appointment so you can leisurely
relax and check-in before your scheduled treatment. Arriving late will
limit the time of your treatment, potentially reducing its effectiveness
and your pleasure. Your treatments will end on time so that the next client
is not waiting.In order to be sensitive to your specific needs, we ask
that you communicate any questions or expectations with our staff, before
and during treatment. Please advise our front desk staff of any changes
in your medical history, address or phone number in order to keep your
file current.
To preserve tranquility, mobile phones must be turned off while visiting
the spa. We also recommend leaving your jewelry and valuables at home.
A valid credit card number is required when scheduling a spa package.
Cancellations: We understand that sometimes it is necessary
to reschedule appointments. A 24-hour cancellation notice is required
for spa services or a cancellation fee may apply. Gift certificates will
be considered redeemed for the services reserved if a 24-hour notice is
not given.
Gift Certificates: Gift Certificates can be purchased
for any amount, service or package. Gift Certificates will not be honored
beyond 6-months after the purchase date. They also cannot be shared, are
non-refundable and not redeemable for cash.
Gratuities: We are committed to providing superior
service to our clients. If you are satisfied it is recommended and customary
to give a 15% to 20% gratuity.
All services, prices and packages are subject to change without prior
written or verbal notice. Please confirm service availability and pricing
while booking your appointment.
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